the delphic expanse

Technical Problems

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Re: Technical Problems

Postby mareel » Thu Mar 24, 2011 8:09 pm

I got the ban bug at around 5:05 pacific time, then it let me log in a couple minutes later, then kicked me again. I use Firefox on a mac.
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Re: Technical Problems

Postby Honeybee » Thu Mar 24, 2011 9:28 pm

I made an adjustment to our cookie files. Since then, I have not had any issues at all.

However, my issues were always intermittent. So, if anyone still has issues, let me know! I hope what I did fixes the issue.
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Re: Technical Problems

Postby Honeybee » Thu Mar 24, 2011 9:59 pm

Okay, so problems have surfaced again. So, that didn't work! I'll keep trying people.
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Re: Technical Problems

Postby Aquarius » Thu Mar 24, 2011 10:23 pm

test post
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Re: Technical Problems

Postby Honeybee » Thu Mar 24, 2011 11:43 pm

We've put in a support request! Bear with us.
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Re: Technical Problems

Postby Kelly » Fri Mar 25, 2011 3:23 am

Thanks for letting us know! I thought it was just me yesterday and nearly took a hammer to mah computer!
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Re: Technical Problems

Postby Honeybee » Fri Mar 25, 2011 6:54 am

Our support ticket is in people! We're doing our best, so bear with us.

If you do get logged out, sometimes it has worked for me to refresh my browser (and then suddenly I'm not logged out). But not always.
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Re: Technical Problems

Postby Artisticmom2 » Fri Mar 25, 2011 7:16 am

Firefox for me. Thanks for working on it!
Captain Archer: Do you know how to tell him to shut up?
Ensign Hoshi Sato: SHUT UP!
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Re: Technical Problems

Postby Aquarius » Fri Mar 25, 2011 8:33 am

No need to report browsers any more. The issue is affecting everyone now. I had asked that before when it seemed to be happening to some folks and not others, so we could try to see if the people experiencing it had anything in common. Now it's everyone, so browser doesn't matter.

Thanks any way!
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Re: Technical Problems

Postby panyasan » Fri Mar 25, 2011 4:12 pm

I don't have to tell you about the technical problems (I never been banned and now about five times :lol: ) However, I also have lots of trouble when I am logged in to get into the workshop area (an area for the people who joined the recent workshop). Only when I try several time, it works.
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