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Can't Submit a Review

Posted:
Fri Apr 08, 2011 5:37 pm
by Misplaced
I wanted to review Artisticmom's latest chapter of "Only Once" but each time I type it up and click submit I get the following message:
"Rating a story without writing a review is not allowed. You must write a review."
I tried logging out and back in, exiting the story and going back...and still get the same message (and I've not rated anything, just writing a review). Not sure what the issue is.

Re: Can't Submit a Review

Posted:
Fri Apr 08, 2011 7:03 pm
by Honeybee
This is very strange. Let me see if I can figure it out. I'm on the road, so I might not be able to fix it right away.
As far as I know, no one has tweaked the review settings and you aren't supposed to be able to add ratings, since we disabled that feature.
Re: Can't Submit a Review

Posted:
Fri Apr 08, 2011 7:07 pm
by Honeybee
Update:
I just was able to leave a review no problem. I'll need some more information. What browser are you using? What platform? (Mac or PC).
If anyone else is having this issue, please let us know!
Re: Can't Submit a Review

Posted:
Sat Apr 09, 2011 2:58 am
by Misplaced
It's definitely a browser issue. I just upgraded to IE9 yesterday. I even tried using the "submit a review" from the options drop-down menu. Still got the same message.
Finally dusted off my Firefox and the review went through with no problems. *shrug* It's irritating, but I can manage around it. (Yeah, I know IE isn't the bestest browser, but I've got it set up just the way I want it and I'm being stubborn about changing.

)
Re: Can't Submit a Review

Posted:
Sat Apr 09, 2011 9:24 pm
by Honeybee
IE works better for some things, but efiction likes Firefox. Nevertheless, they are working on a new version - and I'm going to report this to them.
Re: Can't Submit a Review

Posted:
Thu Jun 16, 2011 4:58 pm
by Hummingbird2
I can't post a review. All I get is 'Rating a story without writing a review is not allowed'. I've just upgraded (and I use that term loosely) to IE9.
Re: Can't Submit a Review

Posted:
Thu Jun 16, 2011 5:16 pm
by Aquarius
As far as I know, there's no real fix except for using a different browser.
Re: Can't Submit a Review

Posted:
Thu Jun 16, 2011 5:22 pm
by Hummingbird2
Unfortunately, in my case I'm not sure that's feasible. Thanks for the info.
Re: Can't Submit a Review

Posted:
Thu Jun 16, 2011 5:54 pm
by Honeybee
Sorry about that Hummingbird2, we'll upgrade the software with the new version comes out. That might help.
Re: Can't Submit a Review

Posted:
Thu Jun 16, 2011 6:08 pm
by Aquarius
Hummingbird - FireFox is free, and in most situations it runs more smoothly than ie.